Don't reach out to them. Instead, pray for them earnestly. There is more done in the closet of prayer than anything that we can do trying.
Many times recently I have had situations come up and each time I try to figure out what to say to so and so about such and such problem. After I have thought it through, the amazing thing happens, the situation worked itself out. That has happened on several occasions, it's as if God wants me to just trust Him to work these things out.
My Aunt which hates me like nobody's business had such a steel wall. She was impossible to reach, still is. But I love her which probably drives her nuts. But I went to prayer and sought God that He would save her. I mean, I pleaded with tears, until one day, I heard what I was longing to hear. God said that He heard my prayer. That alone was worth rejoicing, Praise God, I was heard!! He said that when she comes down to the end of her life that He would save her.
Forget trying to do anything with anyone, let the Holy Ghost go before you working out all things. If you still feel like screaming, find the nearest woods somewhere and let out a roar, or better yet, find a friend and just talk until you feel strengthened.